Tuesday, July 10, 2007

What we have here is a failure to communicate.

I love my new hometown. I really really do. This area is quiet, rural, friendly, has amenities such as a Stupor Sprawl Mart, a feed mill, a farm center, and is within easy driving distance of my real hometown, the small city of Columbia, SC - which has everything else I might ever need.

But damned if some of the local business owners don't have a habit that irritates the FUCK out of me.

Many of the businesses are family owned (I'm all for that) by the men (erm, not so much) and often will have the female family members answering the phone or running the register. I have no problem with this whatsoever except for three things:

1) Female (or male for that matter) should know how to answer the fucking telephone in a professional manner, know where records are, know how to, for example, give a refund or schedule an appointment or take a fucking message. Bitch, you are answering the phone for a business! I don't give a ferret's asshole if you are fucking the boss's son, you pick up that phone and the convo should NOT go like this:

Dumb bitch: "hullo?"
Me: "Erm, is this Newberry Farming-Type Place?"
DB: "Yeah."
Me: "I'm calling to see if my farming type equipment is ready"
DB: "Uh ... ho'd on."
*sound of receiver being put down - thunk*
*long silence*
DB: "He ain't here."
Me: "... erm ... who?"
DB: (Sounding irritated and bored) "Joe Blow. He ain't here."
(Joe sold me my farming type equipment)
Me: "Ahh, well ..."
DB: (Clearly irritated now) "He's who you need to talk to!"
Me: "Thank you, I'll call back."
DB: "Uh-huh, bye"
*click*


2) Female (or male for that matter) should know what the fuck she's fucking talking about. You work at a tractor place? You should know about tractors, damnit, at least on a rudimentary level. You should be able to identify one in a line-up (Is that it? Is that one? No, Amber-Dawn, that's a Miata, honey.) You answer the phone at a trailer place? You should at least know what sort of trailers they are (Stock trailers? Horse trailers? Flatbeds? What?) You should grasp the basic concept of the business.

And number 3) Female (or male for that matter) should not be a goddamned fucking bitch.

Again, you slag, I don't fucking care if you are the Queen of the Trailer Park and personally and without assistance squeezed each of the people who own the business in question out of your personal vagina after 2 days of labour, each. This still does NOT give you the right to be a rude, condescending, cunt to a customer (that would be ME, ho).

My money is just as good as anyone else's and I'm there at your place to spend it. Quit acting like a fuckhead and squeeze some Customer Service out of that shiny vagina of yours, why doncha?

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2 Comments:

Blogger Cricket said...

I had no idea you live in Newberry. I'm from very close to there, still have family all around, etc.

Do you now have the accent of a feriner? That'll turn 'em bitch real quick. Can't be all city folk-y around that crowd. Their pace is the only pace. But you knew all that.

4:39 PM  
Blogger mrschili said...

I would blow a gasket. I'm desperately trying to do my part to educate the future customer service people of the world. I'm hearing your pain, my dear, I truly, truly am...

7:11 PM  

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